If a file of the same name already exists in the location to which you are attempting to transfer a file, choose whether to You can also drag and drop files to transfer. Select one or more files or directories and then click the appropriate button to upload the files to the remote system orĭownload to your local system. Note that deleting a file or folder permanently deletes it. Refresh your view of the selected file system.ĭelete a directory or file. Go up a directory in the selected file system. Stop access to the remote device’s file system when it is no longer needed. Right-clicking on a file brings up a context sensitive menu from where you can, among other things, create a new directory, rename, open, or delete the file, or download it directly to your machine. Transfer files by using the upload and download buttons or by dragging and dropping files. The customer can then grant access when prompted in the Customer Client, and the representative is directed to the correct panes in Settings to update the permissions.

File system access may also be restricted to certain paths on the remote or local system, thereby enforcing that uploads or downloads occur only in certain directories.įor macOS Catalina (10.15)+ systems, if screen sharing is not enabled, click the banner at the top of the File Transfer tab to prompt the customer for permissions to transfer files. You do not need to have full control of the remote computer in order to transfer files.ĭepending upon the permissions your administrator has set for your account, you may be allowed only to upload files to the remote system or to download files to your local computer. File Transfer to and from the Remote Systemĭuring a session, privileged users can transfer, delete, or rename files and even entire directories both to and from the remote computer, or from the remote device and to or from the device SD card.

User to user file transfer